But we provide much more than equipment:
- We offer expert technical support. With hundreds of successful projects over the years, we use our engineering expertise and field experience to ask the right questions and avoid the common pitfalls. We like to see your application in person so we can assess the mechanical and electrical requirements and run the necessary calculations. We’ll help you select the right equipment for your application.
- We give responsive, reliable service. We respond quickly to inquiries and will always get back to you. If you have a problem with a product we sold, we’ll be there with you until it’s fixed. And if you need repairs, we’ll work with our service center network to make sure a knowledgeable technician assesses and repairs your equipment.
- We deliver honest assessments. After learning more about your application, we will lay out your options, recommending equipment and explaining any potential challenges. Sometimes, we even refuse to sell a certain piece of equipment if we believe it’s not the best solution. We’d prefer to be honest rather than sell you something that doesn’t meet your needs.
With our expert recommendations and support, you will get the right equipment for the application as well as peace of mind that we will be there if you have a problem.
Craig Burmeister, President
Craig is a licensed civil engineer with nearly two decades of experience in the water and wastewater field.
Craig began his career working as a consulting engineer in the water supply group at Hatch Mott MacDonald in New Jersey. He then spent 8 years as an outside sales representative for Reiner Pump Systems in New Jersey—selling pumping equipment, control systems, and packaged wastewater treatment plants in the municipal water and wastewater market in the New York City metro area. In 2011, he took the opportunity to bring his expertise and customer service to New England by founding Carlsen Systems.
Craig earned a B.S. in civil engineering from Lehigh University and a M.S. in construction management from Stevens Institute of Technology.
Brian Olsen, Vice President of Sales
Brian joined Carlsen Systems in 2017. He excels at overseeing large, complex assignments that focus on critical infrastructure. In his career—which includes over 13 years at Emerson Network Power—he has worked with some of the largest data center owners, engineers, and facility managers in North America.
Brian is a graduate of the United States Merchant Marine Academy and Stevens Institute of Technology. He spent 8 years in the United States Naval Reserve and was honorably discharged as a lieutenant.
Dottie Cowden, Sales Engineer
Dottie Cowden joined Carlsen Systems in 2015. Her broad skill set and dedication to customer service make her a tremendous asset for Carlsen Systems.
Dottie has extensive experience in the industrial sector in maintenance, electrical systems, and controls. She is skilled in design, manufacturing, and field troubleshooting.
Dottie earned a B.S. in electrical engineering from the University of Hartford.